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§1. General provisions
The primary purpose of the Service is to enable Users to take a test (quiz) analysing the level of mental disorders and to provide educational materials related to the given disorder (digital version PDF - ebook).
The service does not offer clinical tests and is not a diagnostic tool.
Our application allows you to perform online self-tests of your mental health on the basis of publicly available and/or modified mental health questionnaires for which you do not need permits from government institutions. Our psychotests come from open scientific sources and are freely available in the form of physical questionnaires. Although they have no scientific value, they still fulfil their purpose - a preliminary psychological assessment (degree of probability).
The main purpose of psychological testing is the preliminary and general analysis of selected fields of a person's psychological structure in relation to a given medical condition.
The Service Provider provides the Services in accordance with the Regulations and provisions of generally applicable law.
The Services are provided via the Website 24 hours a day and 7 days a week.
The Service Provider shall make these Regulations available on the Website and include them as an attachment to e-mails containing statements of acceptance of Users' offers. Users may at any time: access, record, obtain and reproduce these Terms and Conditions by printing or saving them on a data carrier.
The information provided on the Website does not constitute an offer by the Service Provider, but only an invitation to Users to submit offers to conclude a contract in accordance with the Civil Code.
In order to use all the functionalities of the Website, it is necessary for the User to have:
a data communication device with access to the Internet,
an active and correctly configured e-mail account,
The use of the Website may involve the User incurring charges for Internet access and data transmission, to the extent established by the contract with the telecommunications operator whose services the User uses.
§2. Basic functionalities of the service
The Service Provider provides the Users with the following basic functionalities of the Website:
providing a contact form,
providing a test and educational materials related to the condition.
In order to use the functionality of the contact form, it is necessary to complete its obligatory fields, enter the desired content and then send a message to the Service Provider. The Service Provider shall respond immediately, using the functionality of the Website, by telephone or electronically by sending an email to the User.
In order to use the functionalities of the application, the user must select a test and answer the questions. Then the User's e-mail address shall be entered, to which the Service Provider shall send the access link to the test conducted and shall attach basic information on the given condition (free information brochure). The user's e-mail address will also be used to contact the user for marketing purposes (discount on Website services). Test results and educational materials related to the medical condition are paid for and optional.
§3. Conditions for placing orders through the Website
The Service Provider provides the Service of Distance Selling of Goods to the Users via the Website.
The subject of the Sales Agreement includes the Seller's obligation to make files available in a manner allowing for remote downloading, in order to use them in accordance with the terms and conditions specified in the following section, and the Client's obligation to pay the Seller the price of the Goods.
The subject of the Client's entitlement in the scope of Goods being digital files, is granting by the Seller to the Client a paid licence for own personal use, in accordance with the provisions of the Act on copyright and related rights and in order to enable the use of these Goods, subject to the present terms and conditions:
An item which is a digital file constitutes a work as defined by copyright law.
The Seller does not transfer to the Client the property copyrights to the Goods or the right to grant permits for the disposal and use of the property copyrights to these Goods as well as for the execution of other dependent rights, not reserved in the licence conditions.
The right to use the Goods is valid in the following fields of exploitation: recording and reproduction in the memory of a device enabling its reproduction, as well as access and display by means of this device, in the place and time selected by oneself.
The Customer may not: rent, lease or resell the Goods that are digital files, or any part of them, as well as create derivative works based on them, make alterations to these Goods, remove proprietary or copyright notices that may appear in the Goods area
The licence is unlimited in time, unlimited in territory and non-exclusive, and applies to the entirety of the Goods which are not digital files. The Seller retains the exclusive right to decide to maintain the integrity of this work.
The Seller reserves the right to conduct promotional campaigns, consisting in particular in reducing the price of the Goods or Services until a specified date or until the stocks of the Goods subject to promotion are exhausted.
By concluding a contract of Sale, the Seller shall be obliged to deliver the Goods without defects to the Customer.
The Sales agreement is concluded at the moment of the Seller's confirmation of the Customer's order.
The Goods shall be delivered at the time specified in the description of the Goods.
The delivery time of the Goods is subject to change in the event of a change in the order by the Customer.
Delivery of the Goods shall be made by providing the Customer with an encrypted link to the Goods being a digital file, in such a way as to enable them to be downloaded or opened.
The Goods are issued not earlier than after the Customer has paid for them.
§4. Conditions for the provision of services
The Service Provider provides the Users with Services in the scope of the analysis of the conducted test (psychotest), which represents the degree of probability of the occurrence of a given disorder on the basis of a general analysis of selected fields of the human psychological structure.
After completing the test, the User provides an e-mail address to which the Service Provider sends access to the completed test and attaches to the message
The user has the optional option to unlock the test result for a fee.
If the user pays for access to the result, he/she will receive an overall individual analysis and educational material (collection of data in the form of brochures, e-books, articles, among others) concerning the given condition.
All the necessary information on the test carried out can be found on the website.
§5. Payment terms
The value of the payment is determined by the price list on the Provider's website at the time the order is placed..
The prices shown on the Website are gross prices in the currency concerned and include the value of VAT.
The total price of the order, which is shown before the order confirmation, includes the price including tax and all related costs, in particular transaction costs.
The total order price is binding for the Service Provider and the User.
The Service Provider allows the following methods of payment for the Services provided:
Orders are handled by a third party FastSpring (reseller) based in the USA (Bright Market, LLC dba FastSpring. 801 Garden St., Santa Barbara, CA 93101).
As a Merchant of Record, FastSpring acts as the entity that is authorized and held liable by global financial institutions to process consumer’s credit card and debit transactions. FastSpring is also responsible for tax calculation, collection, and remittance.
The user is obliged to pay at the time of placing the order.
The Service Provider shall refund the payment immediately, no later than within 14 days from the date the cause arose, in the case of:
withdrawal from the contract by the consumer,
cancellation by the User of an order or part of an order paid for in advance,
acceptance by the Service Provider of the claim covered by the complaint in whole or in part, on the basis of generally applicable regulations.
8. Reimbursement shall be made by the same means of payment as the one used by the User in the original transaction, unless the User agrees to a different solution that does not involve any costs for the User.
§6. Complaints procedure
A complaint under warranty may be submitted by letter or e-mail to the postal or electronic address of the Service Provider. It can be filed using the form - click here to report a complaint.
It is recommended that you include the following in your warranty claim:
contact details for responding to the complaint and any correspondence relating to the complaint,
the number of the bank account to be used for reimbursement in such circumstances,
a description of the problem and identification data.
The service provider shall recognise complaints:
warranty within 14 days from the date of notification,
for services rendered within 30 days of the date of notification,
The Service Provider shall inform the Consumer of the method of resolving the received complaint by e-mail or by ordinary letter, depending on the Consumer's will or the method used by the Consumer to lodge the complaint.
The reimbursement of funds in connection with a warranty complaint shall be made by means of a transfer to a bank account or by postal order, in accordance with the consumer's wishes.
The application of warranty rights is excluded for Users who are not Consumers.
§7. Out-of-court complaint handling and redress
The consumer shall have recourse to the following out-of-court complaint and redress procedures:
lodge a complaint via the EU ODR online platform accessible at the URL http://ec.europa.eu/consumers/odr/, in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.
Detailed information on the procedure for out-of-court handling of complaints and redress, as well as rules of access to these procedures, are available at the registered offices and websites of the entities listed in point 1.
§8. Withdrawal from the contract
The consumer shall not have the right to withdraw from a distance contract:
in the event that the Service Provider has performed the Service with the express consent of the Consumer who has been informed, prior to the performance, that after the Service Provider's performance, the Consumer will lose the right to withdraw from the contract,
in relation to contracts for the supply of digital content which is not recorded on a tangible medium, if performance has begun with the consumer's express consent before the end of the period for withdrawal and after the service provider has informed the consumer of the loss of the right to withdraw.
In other cases, the Consumer may withdraw from the contract concluded with the Service Provider within 14 days without giving any reason.
To exercise their right of withdrawal, Consumers must inform the Service Provider: (NOWANO s.c. ul. Śląska 17 lok. 9, 98-300 Wieluń email@example.com) of your decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or e-mail).
The Service Provider shall reimburse all payments received from the Consumer immediately and, in any event, no later than 14 days from the day on which the Service Provider is informed of the Consumer's decision to exercise the right of withdrawal.
The Service Provider shall refund the payment using the same means of payment used by the Consumer in the original transaction, unless the Consumer has expressly agreed otherwise; in any event, the Consumer shall not incur any fees in connection with such refund.
In the event of withdrawal, the contract shall be deemed not to have been concluded.
If the Consumer has made a declaration of withdrawal before the Service Provider has accepted his offer, the offer shall cease to be binding.
§9. Processing of data and cookies
Information on the conditions of processing personal data by the Service Provider can be found in "Privacy and cookies policy".
Information about the cookies used can be found in the Privacy and Cookies Policy of the Website.
§10. Licence terms for the content of the service
The Service Provider grants the Users who use the Site a royalty-free licence for their own personal use and to enable them to use the Site, subject to these conditions.
The name of the Site, the graphic design of the Site, the structure of the Site, the Site, the source or compiled code of the Site, the websites used to operate the Site and any documents prepared by Service Provider in connection with the provision of the Site, including related works, including the Terms and Conditions and other documents or messages sent in connection with the provision of the Services, constitute works within the meaning of copyright law. The Service Provider does not transfer to the User the economic copyrights to the Site or any works forming part of it, nor does it grant the right to authorise the disposal and use of the economic copyrights to these works or the Site, or to exercise any other subsidiary rights not reserved in the licence conditions.
The right to use the Website and related works is valid for the following fields of exploitation: recording and reproduction in the memory of a telecommunication device at a place and time selected by the user, as well as access and display via a telecommunication device at a place and time selected by the user.
The user may not: lend, lease or resell the works or any part of them, as well as create derivative works based on them, make alterations to the works, remove ownership or copyright notices that may appear in the area of the works, use the works for purposes that violate applicable common law or ethical and moral standards.
The licence is unlimited in time, unlimited in territory and non-exclusive, and applies to the entire Site and related works. The Service Provider retains the exclusive right to decide on maintaining the integrity of the Site.
§11. Conditions for publishing content by users
By publishing any content on the Site, the User grants the Service Provider a gratuitous, indefinite, territorially unlimited and non-exclusive licence to use it in the following fields of exploitation: publication in the area of the Site's website, recording and reproducing in the memory of a telecommunication device in a place and at a time selected by the User, access and display by means of a telecommunication device in a place and at a time selected by the User, retaining the right to grant sub-licences in order to enable Users to use the Site.
When publishing a link on the Website to a work published on another website by embedding, the User should make sure that the work is available to the public without restrictions and that no login, subscription or payment is required to access it.
When publishing content or a link to another website on the Website which includes images of third parties whose consent is necessary for the publication, the User must ensure that those third parties have given their consent.
You acknowledge that it is prohibited to provide content to or through the Service:
that may mislead other Users,
violating personal interests of Users, Provider or third parties,
content commonly regarded as offensive, vulgar or offensive to good manners, in particular: pornographic content, content advocating the use of drugs or excessive alcohol consumption, content advocating racism, xenophobia or the spread of hatred.
The service provider is entitled to remove or moderate content that violates the provisions of the Regulations or generally applicable laws.
§12. Conditions of validity and amendment of the Rules of Procedure
The Regulations shall enter into force within 3 days of their publication on the Website.
Amendment of the Regulations or termination of the contract for the provision of Services by the Service Provider may take place for the reason of changes in the provisions of law concerning the subject matter of the provisions contained in the Regulations, as well as for the reason of technical or organisational changes concerning the services provided by the Service Provider, in particular in the following cases:
change in the functioning of the Services or functionalities offered by the Service Provider, including withdrawal of Services or functionalities to which the provisions of the Regulations apply,
introduction by the Service Provider of new Services or functionalities, to which the provisions of the Regulations will apply,
change of IT systems used by the Service Provider, to which the provisions of the Regulations apply,
change of law: governing the services offered by the Service Provider, to which the provisions of the Terms and Conditions apply, affecting the provision of Services, performance of the agreement or the Terms and Conditions, change of tax regulations or accounting principles applied by the Service Provider, change or issuance of new judicial decisions, rulings of administrative bodies, recommendations or recommendations of authorised bodies, including the President of the Office or the Court of Competition and Consumer Protection - to the extent related to the provision of Services, performance of the agreement or the Terms and Conditions,
change by the Service Provider of the business model of the activity covered by these Regulations.
The Regulations are amended by publishing their new content on the Website.
The Service Provider shall publish information on amendments to the Terms and Conditions in the area of the Website no later than 3 days before the new version becomes effective. This information shall be published by making the consolidated text of the Terms and Conditions available on the Site.
The Service Provider shall send by e-mail information on the amendment of the Terms and Conditions or the termination of the contract for the provision of Services, if the parties are bound by a contract concluded for an indefinite period.
If the User does not accept the changes to the Regulations, he/she is entitled to terminate the ongoing contract for the provision of services by electronic means.
The Service Provider is entitled to terminate the existing contract for the provision of Services by electronic means, giving 14 days' notice.
§13. Final provisions
Capitalised terms are defined in accordance with the explanations provided in the section describing the definitions used in the Rules and Regulations.
The service provider is not responsible for:
interruptions in the correct functioning of the Website or improper provision of Services due to force majeure, in relation to Users who are not Consumers,
interruptions in the correct functioning of the Website or improper performance of Services to Users who are not Consumers, caused by technical operations or reasons attributable to entities through which the Service Provider provides Services,
benefits lost by Users who are not Consumers.
If it is not possible to resolve a dispute between the Service Provider and a User who is not a Consumer or a Consumer not residing in the territory of the Republic of Poland in an amicable way in circumstances where such a possibility is allowed by the provisions of its national law, the court competent for the seat of the Service Provider shall be established.
In relation to Users who are not Consumers or to Consumers not residing in the territory of the Republic of Poland in the event that the provisions of their national law allow such a possibility, the law of the Republic of Poland shall be applicable to the performance of the contract concluded with the Service Provider and to the settlement of related disputes.
The provisions of these Terms and Conditions are not intended to exclude or limit the rights of the User who is a Consumer, resulting from the provisions of universally binding local law.
In relation to agreements concluded with the Service Provider, in the case of incompatibility of the Regulations with the provisions of commonly binding law in the Consumer's country, these provisions shall apply.
Should any provisions of these Terms and Conditions prove to be invalid or ineffective, this shall not affect the validity and effectiveness of the remaining provisions. The invalid or ineffective provision shall be replaced by a provision that corresponds to what the parties have agreed or would have agreed if they had included such a provision in the Terms and Conditions.
§14. Definitions used in the regulations
Working days are weekdays from Monday to Friday, excluding public holidays.
Consumer is a User who is a natural person and concludes a contract for a purpose not directly related to his/her commercial or professional activity.
User Account is a panel that allows you to manage your orders via the Website, subject to registration and login.
Regulations are these contractual conditions, the subject of which is the provision of Services electronically by the Service Provider to the Users, through the Website.
Service is the website operated by the Service Provider via the website available in the Internet under the URL: mind-test.org
Sales is the Service of sale of the Goods, provided by the Service Provider to the User, the subject of which is the obligation of the Service Provider to transfer the ownership of the Goods to the User and to release them, as well as the obligation of the User to take the Goods back and pay the Service Provider the specified price.
Goods is the item presented in the area of the Site by the Service Provider for Sale.
Service is a service rendered by the Service Provider to the User under an agreement concluded between the parties via the Website. The conclusion of the contract takes place within an organised system of concluding contracts at a distance, without the simultaneous physical presence of the parties.
Provider - partnership "NOWANO s.c." based ul. Śląska 17 lok. 9, 98-300 Wieluń, Poland / NIP-EU: PL8322086684 / REGON: 386080273 being the service provider, administrator and owner of the Website. The Service Provider can be contacted on telephone number: +48 532 498 552 (contact in Polish and English) and by e-mail address: firstname.lastname@example.org. The User is a natural person, provided that he/she has full legal capacity or limited legal capacity in cases regulated by generally applicable laws or provided that he/she has the consent of the statutory representative, as well as a legal person or an organisational unit without legal personality, to which generally applicable laws grant legal capacity, which concludes a contract with the Service Provider for the provision of Services.