Complaint

Fill in the form below and make a complaint.

Your application will automatically be forwarded to the Complaints Department and you will receive information
on the status of your application at the e-mail address you provided. On average, it takes 1-3 working days to process a case.

The money will be automatically refunded to the (account / bill / card) from which
the payment was made within 7 working days from the date of processing the request.

Step 1 | Fill in the required fields

Country *

First name *

Surname *

Enter your e-mail address *

Repeat the above e-mail address *

Select the service you wish to advertise *

Select the date when the service was purchased *

Choose the reason for your complaint *

Step 2 | Choose a form of refund

The system will refund the money using the same payment method used to make the purchase within 7 working days, once the request has been processed.
Usually the whole process takes less time - even 1 working day.

Select the payment method from which you made the purchase:

Online or traditional transfer
Payment by card / PayPal

Make a complaint

Step 1 | Fill in the required fields

Step 2 | Choose a form of refund